Simple Helpdesk FAQs

Top Reasons to Buy

  • Eye-catching appearance
  • Easy to install and configure
  • Flexible FAQs management
  • SEO enhancement
  • Multi-stores compatibility
  • Downloadable upgrades
  • Live support 24/7

Quick description

The Simple Helpdesk FAQS displays the most frequently asked questions (FAQs) which is classified with an ease of eyes and supports the customers with their questions in a timely and professional manner


Magento Community Editions Compatibility: 1.4.x.x - 1.5.x.x - 1.6.x.x - 1.7.x.x

Magento Enterprise Editions Compatibility: 1.9.x.x - 1.10.x.x - 1.11.x.x - 1.12.x.x

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The Simple Helpdesk FAQS extension'll displays the most frequently asked questions (FAQs) which is classified with an ease of eyes and supports the customers with their questions in a timely and professional manner

FAQS extension features :

  • FAQs page configuration
    Allow to edit page title, meta keyword, meta description for SEO-driven purposes

  • Administer a list of subjects, questions and answers
    Manage subjects, manage questions and answers in each subject, classify the subject, question and answer

  • Display a list of subjects, questions and answers on one page
    The list of subjects, questions and answers flips in/ out attractively

Some other features

  • HTML/CSS validation

  • Easy to install Helpdesk, easy to upgrade, just copy and paste to use

  • Friendly and flexible configuration

  • Support multiple stores

  • Easy to customize front-end via HTML/CSS

Customer's review(s)

  1. FAQ is very necessary

    Review by Brent W Peterson - Posted on 3/22/13


    “FAQ is very necessary. We set up FAQ to improve the User experience, to solve all kinds of questions from customers in the process of shopping. Offering good service, FAQ page brings our web-store to a more professional level. At the beginning, we had some difficulties, however they have been solved thanks for Mage-Shop’s help and I feel very grateful. I’ll selecte more magento extensions from Mage-Shop when being necessary.”

  2. A good extension!

    Review by Pennie Haberern - Posted on 2/18/13


    A good extension! The support is great, at first it wasn't working as it should and support fixed it for us. A really great extension if you need a search able FAQ module! Keep up the good work!

  3. Functional and easy to manage

    Review by Obdulia Stoecker - Posted on 2/5/13


    The search function works really well as it also conducts search among the answers. Another plus is the easy management in admin. Before the layout seemed a bit simple, but now it is updated to a new look, and I'm quite delighted

  4. Thanks for supporting !

    Review by Star Freehan - Posted on 1/29/13


    This is a really great extension. I got some problems after the installation but the guys from the helpdesk found a solution for every problem in record time. So i want to say THANK YOU

  5. 5 Star For this extension!

    Review by Marshall Oh - Posted on 1/25/13


    Many thanks for a great extension!

  6. Perfect Extensions

    Review by Kellye Dziurawiec - Posted on 1/21/13


    FAQs is good extension to create quick feedback with users. I test FAQ and my opinion is that is perfect toll for B2B users.

  7. Nice extension! The best support !

    Review by Glynda Cobar - Posted on 1/19/13


    Nice extension! The best support! I searched everywhere for a long time to find out this extension. It is really what i looking for to make my website a perfect improvement. with it, i save more time and market net becomes larger than expected. Suggestions for next mudule: - Fix image insertion issue in CMS - Easy way to change Front End layouts - improve SEO Thank guys.

Write your review

  • Quality

Helpdesk Frontend:


User: helpdesk

Pass: helpdesk123

What Our Clients Say?

  • Oscar Soto MANAGER
    ArrowHiTech has always impressed me! They are professionals and are quick to response to my needs. I have used
    them in the past and will continue to use them in the future. Thanks Martin and all the Staff at ArrowHiTech!!!
  • The guys of AHT solutions did a perfect job and are real profesionals. Definitely recommend them and will use them again!
  • Jonatas Leonel MANAGER
    Martin has a great team of Magento experts, I really liked the work he did for me. I asked him to customize my template following a couple of jpg files that I got from a designer and he worked on that template without the psd's - that was awesome, the result I got was really good.
  • I really enjoy working with ahtsolutions. Quick response to our questions, delivery the project in time and excellent skills. I hope to work with them soon
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